As Business Psychologists relationships matter to us, so getting to know each other is important. If you want to know how we started the business in 1999, check out our story below. To meet some of the characters in the team, you can see our profiles on this page too.

Our most important values and what they mean to us are on this page - they inform everything we do. As you get to know us you will see our values in action - and if you don't, we would expect you to tell us! We welcome feedback and are always happy to hear how we can improve our services.

Our Values

People Matter

People matter to us - our clients, our colleagues, our community. We put people at the heart of everything we do - this means we respect differences, embrace diversity, act ethically, and work hard to add value.

Insatiably Curious

We are fascinated by what people do and how organisations operate. Our team are technical specialists with agile minds and a passion to understand our clients' business.

Purposeful Passion

We love what we do and it shows and we bring our joy for our work into every project. We are passionate advocates for our profession and we work hard to get psychology a place at the table

We do the right thing

We help our customers make the right business decisions through straight talking, strong relationships and a transparent, authentic approach. We act with integrity, deliver quality and we won't take the work if we can't make a difference.

Our Story

Carter Corson was founded in 1999 by Hazel Carter and John Corson to explore their shared interest in human behaviour and business. They met whilst headhunting execs for an international recruitment firm - Hazel was retraining to be a psychologist, after a successful career in business turnaround and John was a Certified Accountant who'd switched to recruitment after a successful executive career.

They became convinced that there was a better way to get results through, with, and for the senior people within an organisation - and that it required a blend of disciplines. From this conviction, Carter Corson was born.

The early days were terrifying, with just one client in a market that had never heard of Business Psychologists and a tiny office in Central Manchester. Within months Hazel was diagnosed with a brain tumour and her sister Jennifer, studying psychology at Cardiff, offered to help for a few months as Hazel recovered from surgery; after returning to university to finish her Masters’ she stayed for over ten years, becoming a Director on the Board.

Today, eighteen years later, the business is based in Wilmslow and Hazel continues to lead the team as Managing Director. Carter Corson still blends business with an insatiable curiosity about people - why they do what they do and want what they want - and how to harness that knowledge for the organisations who employ them.

 

Meet the team

Photo of Hazel Carter-Showell

Hazel Carter-Showell

Managing Director

Hazel is a founding Director with 20 years’ experience of management development, recruitment and management consultancy; a graduate in business and psychology, CIPD Fellow with postgraduate qualifications in management learning and an expert in behaviour at work with a track record of transformation in high profile organisations, focusing on leadership, board behaviours and complex change.

Hazel’s background in business turnaround and management development brings a business focus to applied psychology. She is lead designer of Carter Corson’s programmes, delivering leadership development for Parliaments, major charities, banks, all big four accounting firms, major energy and defence providers and high-tech manufacturing, plus NHS and not-for-profit, was a visiting lecturer in leadership at Manchester University and assesses boards of technology companies seeking investment.

Hazel is a sought after public speaker, experienced board facilitator and executive coach, working with execs and non-execs to find the courage and insight to make a difference for themselves and their organisation, and supporting those making challenging or ‘high stakes’ decisions, often under intense scrutiny and pressure. Hazel has a reputation for plain speaking and generous listening, and will always ‘go beyond’ for her clients. Mostly beyond sleep, occasionally beyond alcohol tolerance, she loves a well-mixed margarita and finds cynicism and a lack of sense of humour unattractive. Hazel definitely doesn't like mushrooms or wilful ignorance. She is currently curious about the way to increase organisational tolerance for employees with High Functioning Autism in high tech and scientific environments. 

Education and Training

  • BA Business Studies
  • Graduate Diploma in Psychology
  • Postgraduate Diploma in Training Management / Management Development (CIPD)
  • NVQ Assessor, Internal Assessor & APL Advisor (TDLB Units 21, 33, 34 & 36)
  • British Psychological Society Level A and B qualified Occupational Assessor
  • Qualified to administer & interpret ability tests, Occupational Personality Questionnaire and Myers Briggs Type Indicator (MBTI) – Step 1 and 2
  • Wide range of trainer and business / management short courses
  • Graduated from the Landmark Forum and Advanced programme
  • CIPD Advanced Facilitation

Professional Memberships

  • Fellow of Chartered Institute of Personnel and Development
  • Associate of British Psychological Society
  • Member of BPS Division of Occupational Psychology & Neuropsychology

Photo of Hannah Johnson

Hannah Johnson

Director

Hannah is a business psychologist, coach and Director. Hannah’s career began in the resilience and wellbeing field, working with organisations who were invested in developing their employees’ capability to deal with and bounce back from daily stress and pressure at work.

From here, she moved to a broader role that allowed her work with a variety of organisations, ranging from government to finance, and manufacturing to healthcare. She is also working on a pan-European project that has brought together business and university partners across five countries to design and develop an innovation tool that can be used by UK organisations.

In March 2017, Hannah was appointed as a Director at Carter Corson to support the future development of the business, specifically leading on digital development. With a passion for making psychology accessible to all, Hannah continues to work with organisations to support their people’s development and bring her expertise and knowledge of human behaviour to create positive change and high impact outcomes.

Education and Training

  • MSc in Organisational Psychology
  • BA (Hons) in Psychology & Counselling
  • Certificate of Higher Education in Counselling Skills
  • Qualified Level A & B Psychometric testing (BPS)
  • Hogan and OPQ qualified test user

Professional Memberships

  • Member of the British Psychological Society
  • Member of the BPS Division of Occupational Psychology

Photo of Rupert Cornford

Rupert Cornford

Head of Business Relationships and Communications

Rupert joined Carter Corson after a career in business journalism spanning 15 years and has worked in London, Dubai and Manchester. During his time as an editor many conversations and interviews with business leaders highlighted the importance of people to the success of companies.

While rising through the ranks of business journalism, he began to explore in greater depth the motivations of entrepreneurs, business leaders and chief executives – getting behind the headlines to explore much more about what makes people tick.

After further developing his interest in people and behaviour through a psychology degree with the Open University, he took the decision to change career and is now applying the same energy to business psychology, with Carter Corson’s clients.

Rupert works to develop relationships with businesses, and Carter Corson's presence in the market. He is an expert facilitator; is coaching individuals and groups, and co-delivering on larger development programmes.

Education and Training

  • BSc Psychology (Hons) (Open)

Professional Memberships

  • Member of the British Psychological Society
  • Member of the BPS Division of Occupational Psychology

Photo of Clare Mulligan

Clare Mulligan

Senior Psychologist

Clare Mulligan is a work and organisational psychologist and has joined Carter Corson after practising in Dublin, Ireland. Clare worked previously for over 20 years in senior roles within the financial services sector and now mixes her business experience and psychological theory to understand the challenges of organisations and help develop the best solutions. Clare has worked in many areas of organisational behaviour, providing bespoke research projects to public and private sector companies. She has developed specialisms in diversity, especially gender and generational diversity, and also in the area of workforce planning, which she will develop with Carter Corson clients and the team.

Clare is in demand as a speaker at conferences, networks and corporate events on the areas of workforce planning, generational diversity, workplace bias, future of work and other areas of business psychology.

Education and Training

  • MSc in Work and Organisational Psychology from Dublin City University (DCU)
  • BA in Psychology from Dublin Business School (DBS)

Photo of Sara Duxbury

Sara Duxbury

Business Psychologist

Sara brings a wealth of experience to Carter Corson. She worked for more than ten years in retail management, before making the decision to retrain as a business psychologist in 2010, with the aim of fulfilling a passion for developing others to achieve their full potential.

She has previously held learning and development roles with two major international retailers - Mango and New Look - and more recently played a pivotal role in the growth of Fletchers Solicitors, a niche and specialist award-winning legal practice. As People Director, Sara was crucial in leading the firm’s efforts to be placed in the ‘Sunday Times Top 100 Companies to Work For’ two years in a row, as well as the ‘Great Places to Work’ list.

Sara is a qualified executive coach and has a strong commercial and operational HR and learning and development background. She is passionate about making a difference to clients, both with their people and their bottom line.

Education and Training

  • MSc Occupational Psychology
  • BSc (Hons) Psychology
  • ILM Level 7 Executive Coaching & Mentoring
  • Strengths Deployment Inventory (SDI)
  • MBTI

Professional Memberships

  • Member of the British Psychological Society
  • Member of the European Mentoring & Coaching Council
  • Associate member of the International Association of Qualified Coaches
  • Associate member of the Institute For Research Into Organisations, Work & Employment
  • Member of the CIPD

 

Photo of Susan Stobart

Susan Stobart

Consultant

Sue is a senior assessment and development consultant with over eighteen years’ experience of recruitment, assessment and development consultancy across a wide range of clients, from financial services to public sector, including HM Treasury, Unilever, British Gas, e.on and Sky, and she has worked with the NHS for over ten years. Sue worked with Carter Corson before it was Carter Corson, working with the founders as a search consultant, and has seen the evolution of the business to what it is today. It is, she says, “still exciting, coming into an office where you don’t know what challenges or insights will come up that day.”

Sue is a business consultant because of the fascinating range of people and organisations that we work with – and the fact that we can make an immediate, tangible difference to people’s lives. Her early career was in blue-chip sales & marketing, including business to business publishing, before moving to the not-for-profit sector where she spent four years as a director of a UK charity, as well as running her own business in assessment and consultancy. Sue brings insight and experience to the business, and says, “I have never enjoyed any role as much as working for Carter Corson."

Education and Training

  • MA – Psychology & Sociology
  • Qualified to administer & interpret ability tests, Occupational Personality Questionnaire etc
  • Competency Based Interviewing Techniques (OPP)
  • Assessment Centre Training - design and delivery (NBS)
  • Focused Interviewing (Hays)

Photo of Sarah Chambers

Sarah Chambers

PA/Office Manager

Sarah is our administration and customer service star. An experienced PA with over 25 years’ experience, she supports the Directors and the entire team, ensuring the smooth running of Carter Corson for our clients. Sarah’s first contact with Carter Corson was as a client. In her previous role at Alternative Futures Group she saw how Carter Corson helped leaders change their behaviours so that people within the organisation were better looked after. In 2014 the opportunity arose to join Carter Corson. Sarah seized it.

Positive, enthusiastic and committed, Sarah thrives on the flexibility and opportunity to develop at Carter Corson. She says that she “couldn’t want for better people in my working life”. While orchestrating everything “in the background”, she relishes the personal touch – not only in what she does personally but how Carter Corson is always has a personal approach to helping clients: “We don’t say ‘here are our solutions’. We say ‘tell us what you want and we will design it’. It means there are better outcomes.” 

Photo of Nicola Gough

Nicola Gough

Project Analyst

Nicola initially joined Carter Corson on a work experience placement, having completed her Master’s degree in Occupational Psychology, and she has now joined the team as a Project Analyst. Nicola has worked in a range of HR roles within the NHS and university sector, gaining insight into how organisations manage, support and develop their staff. Nicola supports the team and our clients with her range of skills, providing additional value to client projects – including thematic analysis of 360 data to identify staff development areas and statistical analysis of evaluation data. Nicola also plays an active part in supporting the administration and organisation of client projects, creating course materials and project reports.

Education and Training

  • MSc Occupational & Organisational Psychology
  • Postgraduate Diploma in Human Resource Management (CIPD accredited)
  • BSc (Hons) Psychology
  • Qualified Level A & B Psychometric testing (BPS accredited)
  • Saville Wave qualified test user

Professional Memberships

  • Member of the British Psychological Society
  • Member of the BPS Division of Occupational Psychology

Photo of Sophie Galpin

Sophie Galpin

Project Support

Sophie first joined Carter Corson in 2013 taking on temporary administrative work during our busier periods. Her support has been so heavily relied upon that she has now officially joined the team working part time as Project Support , mixing her time in the office with frequent globetrotting in her band.

An organised and diligent member of the team, Sophie supports on all types of client projects whether this be preparing materials for training delegates, proof reading work, right through to creating training evaluation reports for clients. Sophie is also a friendly voice at the end of the phone for our consultants needing remote support when out with clients. Supporting on projects right through the life cycle, Sophie has an eye for ensuring excellence in the work she does from start to finish.

In between all this, we can always rely on Sophie for a good ‘behind the scenes’ story of a celebrity encounter as well as travelling tips from the latest country she has visited!

Photo of John Shinnick

John Shinnick

Non-Executive Director

John's role focuses on governance, innovation and growth. He qualified as a chartered accountant in the early 80’s, was a partner in an international accounting firm for over 20 years and came out of full-time practice in 2013. His focus has always been on the entrepreneurial mindset, in all of its guises and to support this, he is an NLP practitioner and an EMCC-qualified coach and mentor.

He also holds non-executive roles in fintech, finance, property funding and humanitarian relief and coach-mentors in the FTSE 100 and professional services sectors. One of the deciding factors in joining the Board was his experience working with Carter Corson a number of years ago to create behavioural change in his organisation.

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